Privacy Policy

Plutus Labs, Inc. ("Plutus", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website at plutus.gg, mobile applications, and all associated services (the "Platform"). Please read it carefully. By using the Platform you agree to the practices described here.

1. Information We Collect

A. Information you provide directly

• Account data: name, email address, username, password (hashed), date of birth, and profile photo.
• Identity verification: government-issued ID, selfie, or other documentation required to verify age and eligibility for real-money gameplay.
• Payment information: billing address and payment method details (processed securely by our payment processors — we do not store full card numbers).
• User content: game designs, story chat messages, profile information, support tickets, and other content you create or submit on the Platform.
• Communications: emails or messages you send to us, including support requests.

B. Information collected automatically

• Device & log data: IP address, browser type and version, operating system, device identifiers, pages viewed, referring URLs, and timestamps.
• Usage data: gameplay sessions, match history, in-app actions, feature interactions, and performance metrics.
• Cookies & tracking technologies: we use cookies and similar technologies to operate the Platform and for analytics. See our Cookie Policy for full details and opt-out options.
• Location data: approximate location inferred from IP address to verify geographic eligibility for real-money games.

C. Information from third parties

• If you connect a third-party account (e.g., Google, Discord) we receive basic profile information from that provider.
• We may receive fraud-prevention signals and identity-verification results from our service providers.

2. How We Use Your Information

• Operate the Platform: process account registrations, authenticate users, facilitate gameplay, process payments, and deliver subscriptions.
• Verify eligibility: confirm age, identity, and geographic eligibility for real-money competitions as required by law.
• Improve our services: analyze usage patterns, conduct A/B tests, debug issues, and develop new features.
• Personalise content: recommend games, stories, and features that may interest you.
• Communications: send transactional emails (receipts, security alerts), product updates, and (with your consent) marketing messages. You can opt out of marketing emails at any time via the unsubscribe link or in your account settings.
• Safety & fraud prevention: detect and prevent cheating, money laundering, account takeovers, and other prohibited activity.
• Legal obligations: comply with applicable laws, respond to lawful requests from public authorities, and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We share it only in the following circumstances:

• Service providers: we share data with vendors who help us operate the Platform (payment processors, cloud hosting, analytics, customer support, identity verification). These vendors are contractually obligated to protect your data and use it only for the services they provide to us.
• Leaderboards: your username and game scores may be displayed publicly on in-app leaderboards.
• Legal & safety: we may disclose data when required by law, court order, or government authority, or when necessary to protect the rights, property, or safety of Plutus, our users, or the public.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Platform before your data is transferred and becomes subject to a different privacy policy.
• With your consent: in any other circumstance where we have obtained your explicit consent.

4. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Platform services. After account closure we retain certain data for up to 3 years to comply with legal obligations (e.g., anti-money-laundering record-keeping), resolve disputes, and enforce our agreements. Anonymised or aggregated data may be retained indefinitely.

5. Security

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction — including encryption in transit (TLS), hashed passwords, and regular security reviews. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights & Choices

Depending on where you reside, you may have the following rights regarding your personal information:

• Access & portability: request a copy of the personal data we hold about you.
• Correction: ask us to correct inaccurate or incomplete information.
• Deletion: request deletion of your personal data, subject to our legal obligations and legitimate interests.
• Restriction & objection: object to or request we restrict certain processing activities.
• Opt-out of marketing: unsubscribe from promotional emails using the link in any email or via account settings.
• Cookie preferences: manage cookie consent via the banner on your first visit or your browser settings. See our Cookie Policy for details.

To exercise any of these rights, visit our Account & Privacy page or email us at info@plutus.gg. We will respond within 30 days (or as required by applicable law).

California residents (CCPA)

California residents have the right to know what personal information we collect and disclose, to delete it, and to opt out of any "sale" of their personal information. We do not sell personal information. To submit a verifiable request, contact us at the email above with subject "CCPA Request".

7. Children's Privacy

The Platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete it promptly. If you believe a child has submitted personal information to us, please contact us at info@plutus.gg.

8. International Data Transfers

Plutus Labs, Inc. is based in the United States. If you access the Platform from outside the US, please be aware that your information may be transferred to, stored, and processed in the US and other countries where our service providers operate. By using the Platform you consent to this transfer.

9. Third-Party Links

The Platform may contain links to third-party websites or services that are not operated by us. We have no control over and accept no responsibility for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via in-app notification or email before the changes take effect. The date at the top of this page reflects the most recent revision. Your continued use of the Platform after the effective date constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact our Privacy team:

• Email: info@plutus.gg

Plutus Labs, Inc. · 1209 Orange Street, Wilmington, Delaware, USA, 19801